Your data is safe with Datapad

Customer trust and data security are at the forefront of what we do. We follow industry security standards to ensure your data is always secure.

Enterprise-grade security

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Compliance & certifications

Datapad is compliant with industry-leading standards including SOC 2 Type II and TX-RAMP, and is actively progressing toward GDPR compliance. All certifications are continuously monitored by our security team.

TX-Ramp

Compliant

SOC 2

Compliant

GDPR

Compliant

How we protect your information

We do not store any data

We only store encrypted connection credentials to your data sources. Your actual data never leaves your systems - we connect securely and process everything in real-time without storing your sensitive information.

We never use your data to train AI

Your data stays private. No information is shared between customers. Everything remains isolated, keeping your business information confidential.

Data is encrypted in-transit and at-rest

Your information is encrypted when it's moving between systems and even when it's just sitting on our servers. This stops anyone from accessing or altering it without permission.

Ephemeral processing, durable security

We securely delete your processed data as soon as it's not needed. Short-term storage reduces risks and helps keep you compliant with data regulations. Your uploaded files are encrypted and retained so you can revisit or build on them later.

Roles based access control (RBAC)

Access is tightly controlled. Only the right people get access, reducing internal risks and ensuring accountability.

Trusted by security-conscious professionals

Testimonials

  • Noa K
    PhD Candidate, Research Institute
    "I like that Datapad deletes the data—my sensitive research stays secure."
  • Dr. Sarah Chen
    Data Scientist, Healthcare Corp
    "The SOC 2 compliance gives me confidence that our patient data is protected with the highest standards."
  • Michael Rodriguez
    CISO, FinTech Solutions
    "RBAC controls and encryption at rest and in transit—exactly what we need for financial data analysis."
  • Prof. Amanda Davis
    Dean of Data Science, Stanford University
    "Student data privacy is paramount. Datapad's ephemeral processing ensures our research remains confidential while enabling powerful insights."
  • Carlos Martinez
    Head of Analytics, Verizon
    "Handling telecom data requires strict security. The TX-RAMP certification gives us confidence in regulatory compliance."
  • Rachel Kim
    CTO, EduTech Startup
    "As a startup, we can't afford security breaches. Datapad's built-in security lets us focus on growth, not compliance headaches."
  • Dr. James Wilson
    Research Director, Pharma Labs
    "Ephemeral processing means our proprietary drug research data never stays on their servers. Perfect for our compliance needs."
  • Alex Zhang
    Game Analytics Lead, Supercell
    "Player data protection is critical in gaming. The automatic data deletion after processing keeps us GDPR compliant effortlessly."
  • Dr. Priya Patel
    VP of Research, MIT
    "Academic research demands the highest data integrity. The role-based access controls ensure only authorized researchers can access sensitive datasets."
  • Hassan Al-Rashid
    Security Architect, Emirates Telecom
    "Telecom data is highly regulated. Datapad's SOC 2 Type II compliance and encryption standards exceed our security requirements."
  • Sophie Laurent
    Founder & CEO, AI Startup
    "As a founder, I sleep better knowing our customer data is never used for AI training. Complete data isolation is a game-changer."
  • Kevin O'Brien
    Data Privacy Officer, King Digital Entertainment
    "Mobile gaming generates massive user data. The vulnerability reporting process and transparent security practices build player trust."
  • Dr. Maria Santos
    Registrar, University of São Paulo
    "Student records require maximum protection. The 30-day data deletion guarantee gives us confidence in our privacy commitments."
  • Thomas Anderson
    Chief Data Officer, Deutsche Telekom
    "European data regulations are strict. Datapad's GDPR compliance approach shows they understand the nuances of international privacy law."
  • Lisa Park
    Security Engineer, Series A Startup
    "The vulnerability reporting process is transparent and responsive. They take security seriously without the enterprise overhead."
  • David Kim
    Analytics Director, Riot Games
    "Gaming analytics involves personal player data. The encryption at rest and in transit gives us confidence in data protection."

Frequently asked questions

Where can I access your security certifications for audit purposes?

All our security certifications including SOC 2 Type II and TX-RAMP are available upon request. Please contact our team at hello@datapad.io for access to certification documents and audit reports.

Is my data stored?

We use ephemeral processing for your data analysis. Your processed data is securely deleted as soon as it's not needed. Your uploaded files are encrypted and retained so you can revisit or build on them later, but we never store your raw analytical data permanently.

Where is my data processed and stored?

Your data is processed in secure cloud infrastructure with data centers located in the United States. All data is encrypted in transit and at rest, and we maintain strict access controls to ensure your information remains secure.

Who can access my data?

Access to your data is strictly controlled through role-based access control (RBAC). Only authorized personnel with legitimate business needs can access your data, and all access is logged and monitored. We never share your data with third parties.

Does Datapad train models on my data?

No, absolutely not. We never use your data to train AI models. Your data stays private and isolated. No information is shared between customers, and everything remains confidential to your organization.

Can I delete all traces of my data?

Yes, you have full control over your data. You can request complete deletion of all your data at any time. We will remove all traces of your information from our systems within 30 days of your request, except where required by law.